Digital Service – efficiency and support on demand
Our digital services, such as Remote Service on Demand, offer fast and flexible support in the event of faults, optimizations and analyses via a secure VPN tunnel. Downtimes can be planned and shortened, which noticeably increases system availability. All you need is a retrofittable VPN router with an Internet connection. We guarantee professional and fast analysis by our specialists via a secure VPN tunnel in accordance with ISO 27001 standards.
Remote service on demand - anytime & anywhere
Our remote access enables a fast, location-independent response to status changes. Parameters can be checked, the system optimized and reset if necessary. This reduces downtimes and increases system availability. You also save time and resources thanks to efficient diagnostics, software updates without having to travel and optional automated status messages in real time.
System monitoring – prevent failures, increase efficiency
Actual values and operating parameters are checked at fixed intervals. Deviations are quickly detected, analyzed and communicated to you. Thanks to early diagnosis, consumables can be replaced in good time. With the optional storage of spare parts, repairs can be carried out in the shortest possible time. This reduces on-site maintenance time while extending maintenance intervals. With system monitoring, your system remains optimally adjusted and reliable in operation at all times.
Get to know our other services as well
Hartmut Jahn // Head of Service
Tel.: +49 921 7454439-41
E-Mail: hartmut.jahn@airinotec.com
